katsana

January 22, 2018

KATSANA IS HIRING

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katsana

WE’RE HIRING

Is passion your middle name?
Challenge is your fuel?
Fast-paced work culture motivates you?
Caffeine runs through your veins? (ok maybe not)
If all of these applies to you, we want to hear from you!
Roll-up your sleeves, and send us those resumes and portfolios, let’s see what you’re made of!

Current Openings

Junior Community Specialist

    • At least 1 year(s) of working experience in related field
    • Proven track record of managing social media platforms maintaining engagements and running online ads.
    • Creative in content creation through various medium
    • A good handle of Bahasa and English. Mandarin is a bonus!
    • Vibrant and outgoing personality.
    • App-native, Tech savvy, and up-to-date with the latest trends among app-based community.
    • To carry out marketing activities, propose and execute community building strategies around our flagship app, DriveMark.
    • You’re the quiet and shy type? This job isn’t for you.

Junior Sales & Marketing Executive

    • Junior executive specialized in corporate sales or equivalent.
    • Proven track record of managing social media platforms maintaining engagements.
    • Creative in content creation through various medium
    • A good handle of Bahasa and English. Mandarin is a bonus!
    • Excellent presentation, negotiation and demonstration skills.
    • Result driven
    • A good handle of Bahasa and English.
    • To manage sales process from pre-marketing until payment process.
    • Create pool of prospects and develop sales channel, supporting advertising and branding initiatives.
    • To manage and responsible in managing sales opportunity – follow up, closing sales, product and service explanation, purchase arrangement and billing process

Junior Customer Support Agent

Job Description

As Customer Support, you are expected to:

    • Attend and answer customer’s inquiries through phone calls and ticketing system.
    • Assist customers’ issues through ticketing system and phone calls.
    • Ensure that all tickets assigned are properly handled and closed.
    • Prepare monthly report and submit to the Head of Customer Support.
    • Prepare and update documentations related to Customer Support.

Requirements

    • Have at least 1 year experience related to customer support/service.
    • Good command in Malay and English; both orally and writing. Knowing other languages is an added bonus.
    • Fast-learner; we are constantly improving our product and services.
    • Able to solve issues independently.
    • Team player.
    • Enjoy helping people

Fresh Grads with the right attitude are welcome to apply.

You are joining a crew of awesome people that have the same goal – Making roads safer through data and insights.
Send your applications to : [email protected] and [email protected]